Refund Policy

For health and safety reasons, dispatched kits will not be accepted as returned and no refund will be given for any kits returned. All returned kits will be destroyed to prevent potential contamination and spread of Covid-19.

  • For cancelations 3 days or more before the arrival date to the UK, a full refund less administration charges (£50) will be given.
  • For cancellations of 3 days or less before the arrival date to the UK, there will be no refund.
  • Refund could take up to 30 days to be fully processed.