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Who we are

Our website address is: https://4medicaltesting.co.uk.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Disclaimer

Please book/order your Covid-19 test kits at least 3 working days (Monday-Friday) before your departure date.

It is the sole responsibility of all passengers to clarify with their airline carriers the type of the Covid-19 testing requirement for their destination country as the situation is constantly evolving. For More information visit www.gov.uk/foreign-travel-advice

Note 4 Medical Testing does not accept any liability for delay in receiving test kits.

Note 4 Medical Testing does not accept any liability for the delayed result due to late arrival or loss of samples in the laboratory.

For Refund Policy see here 4 Medical Testing  Refund Policy.

Subject to Royal Mail COVID-19 Priority Box collection and delivery service, the result usually takes 48-72 hours to be available, but in some cases, it may take up to 96 hours or more.

Refunds

  • For cancelations 3 days before the arrival date to the UK, a full refund less administration charges (£50) will be given.
  • For cancellations of 3 days or less before the arrival date to the UK, there will be no refund.
  • Refund could take up to 30 days to be fully processed.

Refunds Policy

For health and safety reasons, dispatched kits will not be accepted as returns and no refund will be given for any kits returned. All test kits are liable to deteriorate and/or expire rapidly and therefore these products are exempt from returns under Article 28(1)(c) of the 2013 Regs. All returned kits will be destroyed to prevent potential contamination and spread of Covid-19.

We are proud of our efficiency to serve and thus, we process orders as soon as we receive them. That is from the moment an order is placed, things are set in motion which cannot be undone, and the order shall be delivered accordingly. Therefore:

  • For cancelations 3 days or more before the arrival date to the UK, a full refund less administration charges (£20 per test kit) will be given.
  • For cancellations of 3 days or less before the arrival date to the UK, there will be no refund.
  • All cancellations for in-clinic appointments within 24 hours of the appointment times are subject to a £25 administrative charge. There will be no refund for cancelations less than 24 hours’ notice.
  • We are NOT liable for any delay in the delivery of the kits to the customers using trackable courier service or from customers to our laboratory (using Royal Mail Tracked 24).
  • We are NOT liable for any delay in getting test results or test certificates.
  • A refund could take up to 30 days to be fully processed.
  • All refund requests must be made within 14 days from the time of purchase. Any request for refund after 14 days of purchase date will not be accepted or processed.